INTRODUCTION
Human Resource (or personnel) management, in the sense of
getting things done through people, is an essential part of every manager’s
responsibility, but many organizations find it advantageous to establish a
specialist division to provide an expert service dedicated to ensuring that the
human resource function is performed efficiently.
“People are
our most valuable asset”, which no member of any senior management team would
disagree with. Yet, the reality for many organizations are that their people
remain under valued, under trained and under utilized.
The most
valuable asset for any organization is its people. While all other assets
depreciate over a period of time, people as an asset appreciate over a period
of time. Longer a person has been associated with the company; greater is his
value in terms of experience & contribution, and therefore, his price.
An organization’s goals can be achieved only when people put
in their best efforts. How to ascertain whether an employee has shown his or
her best performance on a given job? The answer is the proper identification of
Key Performance Areas.
Key Performance Areas varies from organization to
organization and change from time to time depending on the changing
circumstances. Once to the employee has been selected, trained and motivated,
he is then given Key Performance Areas to achieve. Performance Appraisal is the
step where the Management finds out how effective are the employees in
achieving the Key Performance Areas given to them. If any problems are
identified, steps are taken to communicate with the employee and remedy them.
NEED OF THE STUDY
In
addition, development of such areas offers the HR function an opportunity to
strengthen relationships with service managers through a common language for
communicating HR strategy, inputs and results. This is seen as an important
step in a transformation model that moves from an examination of HR
infrastructure (improving efficiency and effectiveness) through HR capability
(development of HR talent) to HR solutions (focused on critical business
challenges and delivery of strategic solutions] as part of a wider HR strategy
being developed by the Director of Strategic HR and Workforce Development. The
main purpose of the study is to know the effectiveness and the step followed by
HR with special reference to key performance areas followed in Investleaf
Management Solutions. From the study we expect to know to what extent the KPAs
benefited the company and what the things are the employees expecting from the company
to improve their performance.
The study
applied will be descriptive in nature. It also tends to find impact of
different KPAs and the impact on employees of the organization. At the same
time, it will be intended to find out the barriers and the outcomes in the
company.
OBJECTIVES OF THE STUDY
·
KPAs are the areas within the HR department,
where an individual or group, is logically responsible / accountable for the
results. To manage each KPA, a set of key performance Areas are set.
Primary
Objective:
Ø
To identify the Key Performance
Areas in construction industry with special reference to Investleaf Management
Solutions Ltd
Secondary
Objectives:
Ø
To understand the concept of Key
Performance Areas.
Ø
To know the factors influencing
the Key Performance Areas
Ø
To provide suggestions to the
management in motivating the employees by giving proper Key Performance Areas.
RESEARCH METHODOLOGY
Research Methodology
is a way to systematically solve the research problem.
Research –
Meaning and Definition:
Research is an art of
scientific investigation. The advanced learner’s dictionaries of current
English lay are down the meaning of research as, “a careful investigation (or)
inquiry especially through search for new facts in any branch of knowledge”.
Redmen and Mary define research as a “systematic effort to gain knowledge”...
Research Design:
A
research design is purely and simply the framework or plan for a study that
guides the collection and analysis of data. Generally a research design is a
blue print of the research that is to be followed in completing the study.
It is descriptive research type are those,
which are concerned with describing the characteristics of a particular
individual or of a group, where we cannot control the variables
Sampling Design:
Population : 150 Members
Sampling Unit : Employees
Sample Size : 50 nos.
Sampling Procedure : Simple
Random Sampling (probability sampling)
Methods of Data
Collection:
There are
two types of data collection
1. Primary data
2. Secondary data
Primary data
- Primary data is personally developed data and it gives latest information and offers much greater accuracy and reliability.
- There are various sources for obtaining primary data i.e., Mail survey, personal interview,
- Field survey, panel research and observation approach etc.
- The study is dependent on primary data to a maximum extent, which is collected by way of structures personal interview with customers.
Secondary data
Secondary data is the published
data. It is already available for using and its saves time. The mail source of
secondary data are published market surveys, government publications
advertising research report and internal source such as sales, sales records
orders, customers complaints and other business record etc. the study has also
depended on secondary data to little extent, which is collected through
internal source.
Research
Instrument:
Questionnaire will be
used to conduct the survey among 50 employees which includes open-ended and
closed ended questions
For this survey,
personal interview method will be used for collecting primary data. This survey
will be conducted by face to face interview with employees and found to be best
suited to collect the primary data for this project.
SCOPE OF THE STUDY
The study is
an analysis on the identification of Key Performance Areas followed by the
human resources management with special reference to Investleaf Management
Solutions Ltd.
·
The study will be carried out by
interviewing 50 employees of Investleaf Management Solutions.
·
The performance appraisal study will
cover employees of Investleaf Management Solutions only
·
The survey will be conducted on identifying
the KPAs at Investleaf Management Solutions.
·
The study aims help each employee in
understanding more about their role, as well as helping in understanding their
strengths and weaknesses with respect to their role and functions in the
organization
·
To increase mutuality between
employees and their immediate managers
·
The study is only a humble attempt
on the employees feedback on Key Performance Areas based on different criteria
·
The study will be carried out in Hyderabad
Office of Investleaf Management Solutions
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